Dusko Kain, Account Manager at FCM Travel Solutions, has been named Account Manager of the Year at the coveted People Awards 2016, following his outstanding contribution to the corporate business travel management industry.
Dusko received the award at a prestigious ceremony held at London’s Grange Tower Bridge Hotel on Friday 27 May. Following the evening’s celebrations Dusko said; “I’m devoted to providing my clients with exceptional diligence during all activity I undertake on their behalf, and it’s inspiring to receive this award, acknowledging my achievements. I believe the foundation for being a successful Account Manager is working as a team, learning from one another by communicating and sharing views. Looking forward, I will continue to uphold FCM Travel Solutions’ philosophies regarding the delivery of a consistently amazing customer experience.”
Dusko was chosen by a judging panel of highly experienced business travel professionals, headed by Chairman Tony Pilcher. Regarding his win, The People Awards judges commented: “We were extremely impressed with client testimonials that demonstrated Dusko’s determination and innovation to make a difference through excellent communication skills aligned to knowledge and a team player approach. One of the many excellent feedbacks stated ‘Dusko has been irreplaceable during the very demanding implementation process of our account. Always available, his dedication and professionalism is impeccable.’ ”
Since becoming Account Manager two years ago, Dusko has shown great enthusiasm to continuously excel. His ability to consistently exceed expectations through innovative travel ideas, customer solutions and negotiating skills brings FCM Travel Solutions’ promise to life, by truly customising travel solutions to client’s specific requirements and their desired business outcomes. Dusko has also shown a strong commitment to nurturing and developing his team, becoming a highly respected leader and decision maker. Each of these attributes contributed to his award win.
Organised by The Business Travel Magazine, and now in their fourth year, The People Awards recognise individuals and teams within travel management companies and travel suppliers whose professionalism and business excellence make them stand out from their industry peers. The winners are judged to be outstanding performers in their field.