FCm Wins Multi-National KCA Deutag Business
June 2, 2014
FCm Travel Solutions has been awarded a three year contract to provide full travel management services in the UK, Norway and Germany to KCA Deutag, one of the world’s leading drilling and engineering companies.
KCA Deutag’s headquarters are in Aberdeen, where travel will be managed by FCm’s local dedicated marine and offshore team. FCm Germany has been appointed to look after the company’s drilling rig and oilfield equipment manufacturer, Bentec GmBH, which is situated in Bad Bentheim, and FCm Norway is servicing the company’s operations in Bergen.
FCm was appointed following a six month RFP and tender process during which the travel management company (TMC) focussed on its ability to work in partnership with KCA Deutag across multiple markets, creating bespoke solutions and supporting the client’s business objectives.
“We identified early on that KCA Deutag was looking for a TMC to work in partnership with them, not just act as a regular travel supplier,” explained Jo Greenfield, UK general manager, FCm Travel Solutions. “We took an innovative approach, creating bespoke proposal brochures highlighting how FCm would align itself with the client’s objectives and key locations. Subsequent documents and presentations reflected the direct benefits FCm could give the client to support their business growth.
“We backed this up by including a specialised oil and gas account manager, as well as the general manager for FCm Norway in meetings with the client in Aberdeen, to demonstrate how we would work with KCA Deutag personally in each market in the long term.”
Martin Davidson, senior purchaser, KCA Deutag commented: “We awarded the contract to FCm as they could competently deliver on all aspects of our proposal which included implementing an online booking tool for the UK and Norway in a short period of time. We are now aiming to roll out the FCm agreement on a global basis and steps have been put in place to support this. “As far as the tender response went, FCm’s competitive pricing model, experience in travel programme consolidation and innovative yet flexible approach to implementation were all viewed favourably by KCA Deutag.”